Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My job role involves receiving and making calls to both new and existing customers to help their business grow and develop with the services we can provide them.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have thoroughly enjoyed this course which has helped me to develop and grow in confidence not only in my job but also in day to day life.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed working as a team and sharing experiences of our different jobs and how they can help with shared knowledge in to our own jobs.

    10/10

  • 4. How well organised/structured is your programme?
  • I really felt that the structure was well thought out and allowed us to think about what we do and what we need to do in order to develop our skills.

    10/10

  • 5. How much support do you receive from your employer?
  • I did get some support from my employer when I asked for it, how ever in the main it was more the apprenticeship trainer and the trainees doing the same course

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My trainer was extremely helpful in all the support given over the course of the apprenticeship

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has given me the chance to develop my self to grow in confidence and allow me to look at the bigger picture and not just what I do in my role.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Only peoples birthdays or Christmas parties

    6/10

  • 9a. Would you recommend BT Group to a friend?
  • Yes


  • 9b. Why?
  • BT has been a good company to work for over the 25 plus years I've worked for them.


  • 10. What tips or advice would you give to others applying to BT Group?
  • Just be yourself be honest and as long as you have the qualifications to do the job and sell you're quality's BT will always be fair


Details

Level 3 Apprenticeship

Sales

Newcastle upon Tyne

March 2024


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