Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
My job role involves receiving and making calls to both new and existing customers to help their business grow and develop with the services we can provide them.
I have thoroughly enjoyed this course which has helped me to develop and grow in confidence not only in my job but also in day to day life.
I have enjoyed working as a team and sharing experiences of our different jobs and how they can help with shared knowledge in to our own jobs.
I really felt that the structure was well thought out and allowed us to think about what we do and what we need to do in order to develop our skills.
I did get some support from my employer when I asked for it, how ever in the main it was more the apprenticeship trainer and the trainees doing the same course
My trainer was extremely helpful in all the support given over the course of the apprenticeship
It has given me the chance to develop my self to grow in confidence and allow me to look at the bigger picture and not just what I do in my role.
Only peoples birthdays or Christmas parties
Yes
BT has been a good company to work for over the 25 plus years I've worked for them.
Just be yourself be honest and as long as you have the qualifications to do the job and sell you're quality's BT will always be fair
Details
Level 3 Apprenticeship
Sales
Newcastle upon Tyne
March 2024