Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

7.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I greet visitors and direct them to the appropriate person or department, answer phone calls and emails, handle inquiries and provide information,Overall, my role involves being the first point of contact for visitors and clients, and ensuring smooth communication and organization within the hotel environment.

8/10

2. Have you learnt any new skills or developed existing skills?

I improved my confidence, English and management skills

7/10

3. To what extent do you enjoy your programme?

Learning about management techniques and handling a team

8/10

4. How well organised/structured is your programme?

It's well planned from the beginning to the end and recognised my weaknesses and support me to improve the knowledge and confidence

8/10

5. How much support do you receive from your employer?

Very good

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

Very good and my coach is so helpful me to understand theories and helps me to cover hord modules booking virtual classes

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I learnt lots of new techniques which I didn't know previously

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I get some support from my managers

7/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It's a great place to work but depends on team you work with. This is place I developed my carrier goal and company helped me to build my confidence

10. What tips or advice would you give to others applying to Whitbread?

If someone would looking for opportunities where you can develop yourself while you supporting to develop the business, this is a great place. I would say you will work with many different people and be patient and calm but strong.