Duty Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work in Premier Inn as a duty manager. I have to cover breakfast, reception, dinner and housekeeping when needed.

10/10

2. Have you learnt any new skills or developed existing skills?

I learned how to deliver a shift, to give tasks and to monitories if was completed or not, to deal with a sick call and I developed my customer service skill.

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme a lot because I develop my existing skills and I gain new skills.

10/10

4. How well organised/structured is your programme?

My programme is well structured. I have tasks which I have to complete in a certain time which is achievable.

10/10

5. How much support do you receive from your employer?

My employer offers me all the support which I need. She offers me the specific training and the time during my shifts to be able to complete my tasks.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider supports me with all I need. Every time when I have a query, my training provider gives me a prompt answer.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel that my qualification helps me to perform better in my role because it’s offering me the training which I need to develop my skills and to improve my knowledge.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have extra-curricular activities: campaigns for charity (Great Ormond Hospital).

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

I will recommend Whitbread because, in my opinion, it is a good company where you can develop yourself and you have the opportunity to grow.

10. What tips or advice would you give to others applying to Whitbread?

I will tell them to take the job serious and I will let them know that they have a lot of great opportunities as a Whitbread employee.