Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Hotel receptionist- checking people in and out of the hotel.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt new skills of customer service.

    7/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy learning new things and being able to improve within my job.

    7/10
  • 4. How well organised/structured is your programme?

    • Well organised and have the support I need

    8/10
  • 5. How much support do you receive from your employer?

    • I receive a good amount of support. Support is always available if I ask for it.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive a lot of support and always able to ask for extra support if I need

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I think through my qualification it will definitely help me perform better at work and become more confident

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that I’m aware of

    8/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • It is a positive place to work, and offers plenty of opportunities to staff

  • 10. What tips or advice would you give to others applying to Whitbread?

    • .

Details

Level 2 Apprenticeship

Hospitality Management

Cheltenham, Gloucestershire

March 2024

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