travel advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

so my role right now is to complete my study days and my training, which is mainly on tui people so i can reach my nvqs at the end of my course. they are also teaching me basic customer service like welcoming our customers into store, advising them and even taking a holiday booking, payments, check in and enquires.

9/10

2. Have you learnt any new skills or developed existing skills?

some new skills i have developed is being more confident and bubbly when meeting new people. before i joined this job i was very anxious about meeting new people and was very uncomfortable with it, but now i feel like its enjoyable.

10/10

3. To what extent do you enjoy your programme?

i really enjoy my programme because not only am i learning along the way but im also earning money and developing new skills. i find this benefitial for me because its helped me be more myself and made me more confident. also everyone is very polite in store.

9/10

4. How well organised/structured is your programme?

its very organised and structured i believe, everyone is trying to support me and welcome me into this organisation and help me feel comfortable. my training course is very put together with my tutor and she is very organised when she puts more tasks and conference calls.

8/10

5. How much support do you receive from your employer?

i recieved alot of support from everybody, my tutor who makes regular calls with me to review my progress and see how far i have come, my manager who is always making sure im alright and if i need help and all my collugues in store on hand to help.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

i receive a lot of support, she arranges calls with me all the time to review my progress and what im struggling on and she will give me resources and talk me through any issues im having. shes also putting extra help and revision on my training sources.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it helps me perform better in my role, because it makes me ambitious to complete my course and helps me believe in myself that i can complete this course and get the grades i want.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

no they're isn't much out of work activities to do

3/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

i would recommend them to a friend or family because they try to support and help any customer who walks into the shops with their requests to their best ability as its important to us as a company that our customers get the best holiday they've asked for.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

definetly apply if you are thinking about it just because you wont regret it. they support and benefit any possible need you may have when first started and support you and believe in you throughout your whole course.