Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Whitbread to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Whitbread?
When I get to work, I sign in get my key card and go to the linen room, emptied the cages, full of linen and put in other linen room. Make sure the trolleys are set. Think you need on for the day empty the dishwasher reloaded if need be.
One of the new skills that I did learn was how to do the corners on the duvets How to fold the towels properly as well, as I folded them a different way when I first started to what burn standards is when making her room and laying out towels
I’m enjoying doing the apprenticeship as I have learned so much new things in the job role and I’m learning new bits every day program help me achieve a lot by letting me do my math in English so I can complete also having a nice tutor
Very organized and up-to-date with what do you need to do if you don’t understand anything true is on hand to talk to all we have to do is drop a message and they will get back to you after they’ve seen the message and talk to you
I receive a lot of help and support in the bits that I do not understand or have been asked to find out more information about the job and if I need extra time on doing things they allow me to have it I can come out of frames too
I get a lot of support on my work and to get me free qualification as I am dyslexic, I get extra time and support to help me through my mass in English so I can complete my qualification at the end of my apprenticeship with the help from tutor
I feel that I am very lucky to have a tutor that is so supportive throughout my friendship. That understands that I need more time to complete things because it takes me a bit longer to read, no, what brand standards we need through the job role as helped too
We all have a T-shirt that is for the children’s Hospital to raise a awareness and to help raise money we wear them in the summer. We also have banners up for when it is pride so customers come in and they can see that we support all cultures.
Yes
From working in Premier, and I have noticed the difference between the hotels and the brand standards they hold, I have also stayed in a premier Inn when I go away it’s nice to see what other Premier inn staff alike and how do you get treated by then?
I would say go in with a positive attitude don’t think the job is gonna be easy because it’s not but all staff members are friendly and welcoming. It’s not working for a big family. Everyone gets on with everybody matter where you’re from or culture
Details
Level 2 Apprenticeship
Customer Service
Dover, UK
March 2024