Personal Banking Representative Review

by NatWest

Best Apprenticeship Employer

Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Taking calls for customers and helping with day-day banking and also long term.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Lots of communication skills

    9/10
  • 3. To what extent do you enjoy your programme?

    • The job is good but can be draining and also apprenticeship communication is poor

    6/10
  • 4. How well organised/structured is your programme?

    • Doesn't seem to be great communication with apprenticeship and not clear on deadlines etc.

    4/10
  • 5. How much support do you receive from your employer?

    • 10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 4/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 10/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • Good salary

  • 10. What tips or advice would you give to others applying to NatWest?

    • Try to apply directly and not through an apprenticeship

Details

Level 2 Apprenticeship

Customer Service

Liverpool

March 2024

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