Deputy Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

The day to day running of the hotel to ensure that all is ready for our guests stay. Putting the right team in place at the right time, and ensuring the health and safety of both team and guests at all times. Deputy to the Hotel Manager.

9/10

2. Have you learnt any new skills or developed existing skills?

Better organisation skills and better ways to manage my team. There are lots of different techniques and styles and it has been interesting to see which is best for me. English GCSE and Math

9/10

3. To what extent do you enjoy your programme?

I think that the programme is very interesting and you can really learn a lot from the coaches who are full of knowledge to guide you through in every aspect. The time to learn is challenging when working.

9/10

4. How well organised/structured is your programme?

Very well organised and the coaches try their best to keep you on track, but our work does seem to get in the way a little.

9/10

5. How much support do you receive from your employer?

Very little as our company is a very busy place to work, where spare time is non-existent to all.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

Our coach has been amazing. Me and my team have been challenging for her, as all needing to complete maths and English as well as all of the other topics. She has gone above and beyond to help by swapping meetings at short notice and with her encouragement to crack on with it.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It will be a great help as reasonably new to the role, and teaches you good skills to better perform with your team.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There is always an opportunity to get together and do stuff for GOSH, and many people do, but not much time on our hands within the company. Mainly work meetings which can be fun when you all get together.

7/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It is a great company to work for. There are opportunities for everyone who wants it, with fairness and equality top of the list. We aim to give a great service to our guests and that is why they love our brand. I am proud to work and represent the brand.

10. What tips or advice would you give to others applying to Whitbread?

No place for slackers, you work hard but the rewards are great. It is a place to grow and watch you and your colleges shine! You are in it together.