Team leader Review

by Whitbread

Best Apprenticeship Employer

Rating

6.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As a team leader I run the shift and staff. I open/close the establishment, deal with any customer complaints, manage the money coming through the business. Cash up at the end of the evening as well as general customer service

6/10

2. Have you learnt any new skills or developed existing skills?

Not during my work but I expect to during the apprenticeship

3/10

3. To what extent do you enjoy your programme?

So far I've found this programme very informative and engaging.

9/10

4. How well organised/structured is your programme?

It seems well structured but it's still quite early within the programme to be certain.

8/10

5. How much support do you receive from your employer?

My employer let's me swap shifts etc to accommodate my learning

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My learning advisor gives as much training as possible and explains to a degree that it's completely understood.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Because I'm still new into the apprenticeship I feel I can't answer this question without an assumption.

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

A few members socialize outside of work but no organised events etc.

2/10

9a. Would you recommend Whitbread to a friend?

9b. Why?

Although I enjoy my job I feel the company doesn't do enough for the staff. I feel staff are underappricacted from the company, asked to do too much with very little and for very little pay.

10. What tips or advice would you give to others applying to Whitbread?

There is good points to take advantage of, ie the apprenticeship etc and to make the most of that.