Hotel Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Dealing with customers enquiries, checking guests into hotel, money handling, health & safety checks

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Picked up that every one is different & learnt to be professional at all times but everybody is a individual

    9/10
  • 3. To what extent do you enjoy your programme?

    • Learnt new skills which I wasn't taught at school

    9/10
  • 4. How well organised/structured is your programme?

    • Very much so regular contact with my tutor

    10/10
  • 5. How much support do you receive from your employer?

    • Alot, my manager regularly checks in what I'm doing

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Alot, I get regular emails, Watsapp & face to face meetings

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I've got more confidence in my role learning new skills I've learnt

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not really

    2/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Working with the public providing a high quality service, a supported manager who pushes everyone to get the best out of there ability

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Just be yourself, whitbread likes everyone to be themselves

Details

Level 2 Apprenticeship

Hospitality Management

Gillingham, Kent

March 2024

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