Customer relations advisor Review

by Travis Perkins Plc

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Customer service, helping customers with queries, liaising with branches, customer complaints specialist, social media

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Definitely learnt a lot more about the company as a whole, helping with confidence

    10/10
  • 3. To what extent do you enjoy your programme?

    • Really enjoying it. find it informative and the team are a great support!

    10/10
  • 4. How well organised/structured is your programme?

    • Well organised. I know when my next learning visits are and have clear targets so I know what we're working on. I feel like the time is balanced well

    10/10
  • 5. How much support do you receive from your employer?

    • Lots! They are brilliant and supporting and encouraging

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I've not really needed much help so far, but I know it's there if needed

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It's definitely an asset! Make me feel proud!

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Always lots going on

    10/10
  • 9a. Would you recommend Travis Perkins Plc to a friend?

    • Yes

  • 9b. Why?

    • Great place to work, great team, I genuinely enjoy my role

  • 10. What tips or advice would you give to others applying to Travis Perkins Plc?

    • Be yourself! You get out what you put in.

Details

Level 3 Apprenticeship

Customer Service

Northamptonshire

January 2025

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