Performance leader Review

by The AA

Best Apprenticeship Employer

Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My job is a performance leader, and is split between running a team of 20 patrols and attending broken down vehicles as a AA patrol.me leadership duties include 1-2-1 with patrols, managing absence, booking annual leave, dealing with complaints and claims.

8/10

2. Have you learnt any new skills or developed existing skills?

i have learnt different modules on conflict ,time management, emotional intelligence, problem solving , communication.

9/10

3. To what extent do you enjoy your programme?

it can be quite demanding getting work done on time due to work load.

7/10

4. How well organised/structured is your programme?

its very good now

8/10

5. How much support do you receive from your employer?

my employer is very good

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

we get a lot of support

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it does help in certain parts of my job, it has helped my confidence grow

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes we do organise out of work activities

8/10

9a. Would you recommend The AA to a friend?

Yes

9b. Why?

great company to work for, they have looked after me for 24 years .great pay, great opportunities to further your career

10. What tips or advice would you give to others applying to The AA?

just be your self and show what you can bring to the team.