Apprentice travel advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Regularly speaking to customers either face to face or over phone, booking holidays, answering questions, booking extras for the holidays, providing welfare assistance, dealing with complaints.

9/10

2. Have you learnt any new skills or developed existing skills?

Confidence, travel and tourism knowledge, money counting skills.

9/10

3. To what extent do you enjoy your programme?

Face different challenges everyday sometimes rewarding sometimes a learning curve.

8/10

4. How well organised/structured is your programme?

Some of the work issued is hard to completed as it requires jogging your memory to think of a scenario in the past, where as if a guide was given at the start of programme it may be easier to track what you need for the future.

7/10

5. How much support do you receive from your employer?

support from everyone around me.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My provider responds often and quickly.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

my knowledge is so much stronger through my apprenticeship.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

Friendly environment, rewarding, interesting, great benefits.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

be comfortable and happy to speak to customers all the time, be prepared for challenges