Rating

9.3/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • -Authorise refunds, restricted sales & voids -Solve customer queries and issues -Basic Replenishment Duties Cashier

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed several professional skills such as prioritising & managing my work load in a timely fashion. I have developed my mind to work efficiently in all aspects of a task. I have learned how to create strategy plans and adjust them accordingly. The personal skills I have developed are my confidence and people skills. Aldi has enstilled me with the confidence and rapport to deal with confrontational situations.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have really appreciated and enjoyed all I have gained from the programme.

    10/10

  • 4. How valued do you feel by Aldi?
  • Highly valued and supported within the company.

    10/10

  • 5. How well organised/structured is your programme?
  • As I was one of the first in Wales, the programme had its teething issues however witnessing the other apprentices going through their programme, I feel these issues have been resolved.

    9/10

  • 6a. How much support do you receive from your training provider?
  • Excellent support from my training provider, consistently providing personal and professional support and advice.

    10/10

  • 6b. How much support do you receive from your employer?
  • Consistent support in my personal and professional life. Providing support and advice throughout.

    10/10

  • 7. How well does your salary/package meet your costs?
  • It meets them Well and well exceeds Apprentice Minimum Wage

    9/10

  • 8. Are there many opportunities outside of work?
  • Referring to socially, yes we often go out on work dos or have Half Marathons to attend.

    6/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • Good pay, good environment and good treatment of staff.


  • 10. What tips or advice would you give to others applying to Aldi?
  • Prepare to work hard, commitment is rewarded, enthusiasm goes a long way.


Details

Level 3 Apprenticeship

Customer Service

Wales

May 2015


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