Customer experience leader Review

by McDonald's

Best Apprenticeship Employer

Rating

5.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Stressful but enjoyable

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • More customer services skills

    8/10
  • 3. To what extent do you enjoy your programme?

    • Enjoyed reashearch

    8/10
  • 4. How well organised/structured is your programme?

    • Poor

    1/10
  • 5. How much support do you receive from your employer?

    • Very little

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Not very much

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Some what a little

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • None

    1/10
  • 9a. Would you recommend McDonald's to a friend?

    • No

  • 9b. Why?

    • Never enough staff

  • 10. What tips or advice would you give to others applying to McDonald's?

    • Don't do it too much pressure

Details

Level 2 Apprenticeship

Customer Service

Wakefield

March 2024

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