Bar/Floor Waiting Staff Review

Working across bar FOH and floor, I serve usually 150-300 customers per shift and have memorised our menus including our wine menu and special menus in order to give quality recommendations to guests and upsell products.

I have learnt more back of house skills throughout my apprenticeship and have learnt leadership skills in order to supervise other members of staff

I’ve enjoyed the programme a lot and am looking forward to progressing and possibly doing higher level apprenticeship courses

I feel it is very well structured and I am informed of any changes immediately

I receive a lot of support not only from my GM but from marstons as a whole - everyone is extremely supportive

My training provider is great and my meetings with my coach are really fun

It has definitely made me perform better at work. It has allowed me to take more responsibility within my role and has allowed me to make our site a better running place

Yes. I have got involved in networks that my company has such as the Pride network and Women’s network. I am also our pub’s social media champ so I run all social media platforms for our pub.

Yes

They are a great company to work for who really care about their employees and really appreciate the people who work for them

Don’t make yourself out to be someone who you are not. Marston’s whole thing is “come as you are” and they truly celebrate diversity and individuality so just come as who you truly are!