Customer Representative Review

I do everyday tasks like cash management, savings reviews, helping customers, using online banking and servicing ATM machines.

I have built on my confidence and communication skills, I feel much more confident when speaking with customers. I have also learnt how to be a bankage officer and how to balance the branch as well as working with cash.

I really enjoy my programme it allows me to write up reports of skills I've displayed and achieved, then reflect and see which aspects I could build on.

It is very well structured and easy to follow the program. I have regular catch ups with my coach which allows me to improve on my reports and plan my future.

Nationwide is a super supportive employee and allows me extra time to complete my coursework whenever I need it. I feel I can comfortably ask my colleagues for support and help when I need it.

I received a lot of support when working toward my qualifications, I can ask my manager for help when I need it and extra time if I require it.

I find I can understand and relate to customers better by doing my apprenticeship. It allows me more understanding

There are extra curricular clubs available for me to join which I think is a great way to meet new people.

Yes

Amazing employer, who genuinely cares for their staff and allows lots of opportunities for staff

Make sure who have an updated CV and good luck!