BOH FOH team leader Review

I’m effectively kitchen manager and team leader on the bar as I am cross trained. I run the operations in the kitchen and lead the bar shifts at the weekend.

I’ve been on kitchen masterclasses where I’ve been taught different skills and techniques and my lifetime coach has been very informative with British values and skillsets.

Its been challenging and informative, so I feel the programme has been fairly enjoyable, as I feel I’m furthering my skills and learning.

From doing the masterclasses and doing one on ones with my lifetime coach and understanding when my end point assessment is, I’ve felt the structure of the programme is working well.

I’m fortunate to have an approachable and understanding general manager, I feel any issue I put forward is treated with the right response.

My lifetime coach Keith is very supportive, we have frequent one on ones which I prefer to webinars, and he’s only ever a message away when I need support the rest of the time.

As I am a kitchen manager, some things I’ve learnt have been stuff I already know but then again it’s reinforced other skillsets and taught me things I didn’t as well. I do feel that the chef academy teaches us how to cook fresh food while the pub kitchen is mostly frozen but it’s good to know anyway.

We have staff nights out and team meetings which makes us feel like a team and part of a unit, which keeps us all on the same page personally and professionally.

Yes

Because the company looks after you if you work well with them and are resilient in your job. They offer benefits and discounts and will assist you with furthering your career if you want it.

Be honest, be resilient, remember it’s a people industry so have skills with people is a good thing to have in your toolkit