Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Customer interaction Coaching Front Line staff

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Application of Pure Coaching

    9/10

  • 3. To what extent do you enjoy your programme?
  • Enjoyable program, good and supportive cohort

    9/10

  • 4. How well organised/structured is your programme?
  • Good structure and well organised

    9/10

  • 5. How much support do you receive from your employer?
  • Adequate amount

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Adequate amount

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has changed my perspective on my role in a positive way

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are but nothing I am interested in (as yet)

    6/10

  • 9a. Would you recommend The AA to a friend?
  • Yes


  • 9b. Why?
  • God company with many role options


  • 10. What tips or advice would you give to others applying to The AA?
  • Customer focus and flexibility


Details

Higher Level Apprenticeship

Customer Service

Oldbury, West Midlands

April 2024


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