mobile technical communication coordinator Review

by BT Group

Best Apprenticeship Employer

Rating

7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

communicating with engineers about change of services

7/10

2. Have you learnt any new skills or developed existing skills?

i have learned alot of new stuff as everything i have had to do is involving new services and programmes and developed my limited IT knowledge

7/10

3. To what extent do you enjoy your programme?

it is ok, i feel asthough it is hard to motivate myself sometimes as i cant relate to the learning, the stuff i can see the connection is useful

5/10

4. How well organised/structured is your programme?

the programme is fairly well structured i feel asthough the communication could be better from universities

7/10

5. How much support do you receive from your employer?

the employer does all the can for us to succeed and give us alot of time to get our coursework done

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

this used to be every week and has slowed down now, going to once a week again next year this will be good as once a month does feel like enough

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

there are certain modules which are defo helpful, and some are useful to understand the tech abit easier, there however alot where i struggle to see the link

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

at BT there are a ton of clubs for people to get involved in

9/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

friendly, nice culture , take pride in your work

10. What tips or advice would you give to others applying to BT Group?

make sure your job is a job for life.