Performance Leader Review

by The AA

Best Apprenticeship Employer

Rating

5.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a Performance Leader with the AA, I attend breakdowns and manage a team of 21 AA Patrols

7/10

2. Have you learnt any new skills or developed existing skills?

Yes., I have learnt how to deal with difficult conversations and to listen more.

6/10

3. To what extent do you enjoy your programme?

It is very difficult trying to manage a team of 21 with a massive geographical area, complete breakdowns and spend the time to complete this apprenticeship

4/10

4. How well organised/structured is your programme?

the initial meeting was very good, we got lost for a while with the trainer we had. We now have a new one, hopefully things will get much better. As we did not have the support needed.

5/10

5. How much support do you receive from your employer?

Initially I struggled with time to complete the course. After bringing it to my managers attention, I was given time to complete work. sometimes operational requirements has come first.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

For a while there was very little due to the Trainer, they have left. I believe now it will get much better.

4/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I defiantly have taken onboard new skills and implemented them in my day to day role.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Due to being remote workers, it is difficult to attend.

2/10

9a. Would you recommend The AA to a friend?

Yes

9b. Why?

After 30 years working for the AA, I am proud to work for them.

10. What tips or advice would you give to others applying to The AA?

Research the company and what we do, we are a 365 day and 24 hour company. the shifts can be hard for some. I would not want to go back to a same location job. I get to see the country and help people when they need it most.