Performance Leader Review

by The AA

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Split 50/50 working roadside, fixing vehicles, managing patrols, HR requests, payroll queries, contravention queries, claims, complaints, van management, liasing between patrols and management, dealing with external customers, H&S accident investigations and near miss investigations, engagement, multi departmental meetings

8/10

2. Have you learnt any new skills or developed existing skills?

Only new into this apprenticeship but have developed some techniques for focusing on and delegating tasks.

9/10

3. To what extent do you enjoy your programme?

Less than one month into this program but it is enjoyable so far.

8/10

4. How well organised/structured is your programme?

Course seems to be well organised but the communication seems to let it down.

5/10

5. How much support do you receive from your employer?

The business have committed to allowing us the time to do this program. My line manager is happy to allow me to put the time where I see fit to allow me to complete.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Support has been good so far but only one month in.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It has allowed me to realise that different people learn and communicate in very different ways.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I think that there is things like this but being a remote worker this is difficult.

8/10

9a. Would you recommend The AA to a friend?

Yes

9b. Why?

I think they are a great and supportive company to work for.

10. What tips or advice would you give to others applying to The AA?

Make sure you know the history and heritage of the business, we are very proud of it.