Rating

6.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • The job of my department is to recover costs form third party insurer's on subrogated claims. My job is to provide our customers with a world-class claims service by ensuring that their claims are assessed quickly, and if valid are settled in the shortest possible time I am responsible for a portfolio of non-fault claims and ensuring a full recovery of our costs whilst keeping our customer updated and maintaining expectations. I am responsible for collecting evidence to support our liability decision and compose outlay documents, so we can pursue a recovery of our losses. I am required to prepare files, so they are ready for legal proceedings to be issued by our appointed solicitor.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Working from spreadsheets Learned to use ICE Enhanced my power of persuasion

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have now been given a coach 3 months after starting which is not ideal when my deadline for the first exercise was within 2 months

    5/10

  • 4. How well organised/structured is your programme?
  • Not very considering I am getting my coach 3 months down the line and a new tutor from the second module

    3/10

  • 5. How much support do you receive from your employer?
  • I have been given a day off each week to study plus time for webinars. If required, I can work within other departments to get experience and evidence.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 5/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I am having a better understanding of insurance rules

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There is a book club

    5/10

  • 9a. Would you recommend The AA to a friend?
  • Yes


  • 9b. Why?
  • The AA is an employer that is always looking to help employees to develop and takes it's employees welfare very seriously.


  • 10. What tips or advice would you give to others applying to The AA?
  • Don't be scared to apply even if you do not have a lot if insurance experience.


Details

Higher Level Apprenticeship

Insurance & Risk Management

Leeds

April 2024


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