Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role involves supporting service user to go out in the community and enjoy social activities as well as taking them to various appointments such as their GP appointment, Dental appointment, educational appointment, etc. I also assist with medication, and serve as a key worker for the service user.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Listening and communication skills, learn how to engage in reflective practice, how to prevent data breaches.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Very engaging, I feel I am now more knowledgeable in carrying my duties.

    10/10

  • 4. How well organised/structured is your programme?
  • The ability to see set task, overdue task, unassigned task and ability to track my progress makes the experience remarkable.

    10/10

  • 5. How much support do you receive from your employer?
  • Massive support, regular training and development program, couple with attending workshops; great support from my employer.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Great support from Paragon Education and Skills Limited, Tutors are experienced and are willing and ready to provide the necessary support I need, timely response to emails and calls, with great knowledge on the available resources to help me improve such as workshops on different modules, Their guidance and support has been excellent.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have learnt a lot so far, listening and communication skills has greatly improved, maintaining eye contact and using gestures while speaking to service users have yielded positive results. I feel well equipped to carry out my duties.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We usually have a get together once in a while and go bowling some times.

    10/10

  • 9a. Would you recommend Heaven Support Services Ltd to a friend?
  • Yes


  • 9b. Why?
  • They are very supportive and have regular training and development program, coupled with regular workshops,


  • 10. What tips or advice would you give to others applying to Heaven Support Services Ltd?
  • It is a great place to learn and grow, with a lot of support and training and developmen.


Details

Level 3 Apprenticeship

Care Assistant

Birmingham

April 2024

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