Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Nationwide to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Nationwide?
helping members with their banking needs, business generation, customer service.
People skills, more confidence talking to customers and helping them with unstated needs. Time management - ensuring tasks are completed by deadlines managed by myself.
I enjoyed the first section of the apprenticeship despite there been 2 exams. The first part was interesting as I learnt all about banking. The section 2 was tedious, repetitive and boring. Not interested talking about my own development for 6-8 months.
Organised once aboard. The introduction could be clearer to visualise how the course will progress.
Support wasn't really needed from my employers, I was given time to complete assignments
Good support from BPP. Again clearer deadlines and course overview would be helpful, however my coach was great and supportive.
Hugely better. I learnt all about different types of products, some which my employer don't offer. I feel more knowledgeable.
Nothing at all, again this would of made the course more appealing
Yes
good employer
good employer, benefits could be better
Details
Level 3 Apprenticeship
Customer Service
Doncaster, UK
April 2024