Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I work as a Resource Planner within Engage a services department, I am responsible for supporting the Solutions Design team to deliver high-quality IT infrastructure and services to our customers. I proactively allocate and organise incoming projects to the best resource, ensuring that the workload is balanced across the available team members and that customer deadlines and expectations are met. I also liaise with other departments, such as Sales and Delivery, to ensure smooth communication and coordination throughout the project lifecycle from scoping to bookings to invoicing.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • My communication skills are being developed day in and day out as well as my IT skills.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I love gaining real world experience while studying putting the theory we study into practice.

    7/10

  • 4. How well organised/structured is your programme?
  • Very clearly organised in a easy to use website.

    10/10

  • 5. How much support do you receive from your employer?
  • Management and the internal learning and development team are regular available upon request alongside weekly support meetings.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Monthly 1-2-1 sessions with my training provider and by weekly group training sessions. Can request more time if needed.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • My qualification helps me better understand how my business runs and make it easier to plan and understand resource requirements.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I get involved regularly with extra curricular activities with my company. I go to women's football weekly, end of Quarter drinks, we have team nights outs regularly. There are also opportunities to get involved in company networking events such as a Tough Mudder, Golf Day and hiking trips.

    10/10

  • 9a. Would you recommend Softcat to a friend?
  • Yes


  • 9b. Why?
  • Such as supporting and friendly company


  • 10. What tips or advice would you give to others applying to Softcat?
  • Be honest, be yourself, show off your personality


Details

Level 3 Apprenticeship

Business Operations

Marlow, Buckinghamshire

April 2024


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