Customer Service Advisory Review

I take customer calls & enquiry regarding repairs and general needs of customers who are tenants within the longhouse group, i deal with admin tasks and deal with a certain amount of tasks. i also deal with internal customer queries within teams & external contractors.

I have learned communication skills and time management, this job has also developed my existing skills of interpersonal communication.

I enjoyed learning new information and keeping my skills up to date

It was very structured & i felt the sessions and the learning information was very organised

I received some support

I was given lots of support and when i needed extra my tutor was available to discuss issues with

My qualification helps me preform better as i have more indepth knowledge and skills

n/a

Yes

it was very informative, easy learning style

apply yourself to all of the tasks to better help your epa