Team leader Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I’m a team leader, I plan shifts, train and develop team members, complete paperwork, handle complains, oversee day to day restaurant operations including closing down procedures, manage floor and kitchen

10/10

2. Have you learnt any new skills or developed existing skills?

Developed my customer service skills

10/10

3. To what extent do you enjoy your programme?

I enjoy it greatly

10/10

4. How well organised/structured is your programme?

Very well

10/10

5. How much support do you receive from your employer?

I receive a lot of support

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot of support, we have meetings and training sessions

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Helps me understand business and customer needs better

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Charity support

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It’s a great company to work for with lots of great benefits

10. What tips or advice would you give to others applying to Whitbread?

Always be ready to go extra mile