Customer Service Advisor Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Serving Customers, Promoting Digital First

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Lots of new skills in my apprenticeship, and learning to reflet

    7/10
  • 3. To what extent do you enjoy your programme?

    • Loved it

    8/10
  • 4. How well organised/structured is your programme?

    • Very Organised

    7/10
  • 5. How much support do you receive from your employer?

    • So much support

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots, she is there whenever i need her

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • So much better, learning to reflect on everything i do and why i do it.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, charity work, networking events and i always put myself forward

    7/10
  • 9a. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Good career oppurtunities, lots of company perks, great team

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Explore options, think long term

Details

Level 2 Apprenticeship

Finance

Ludlow

April 2024

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