Front of house team member Review

by Greene King

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves creating a warm and welcoming environment for customers, being customer focused and being able to serve and pour food and drinks. I have to ensure good time management for my role. I need to ensure health and safety as well as good stock management of items. I additionally ensure cleanliness and safety for all visiting.

10/10

2. Have you learnt any new skills or developed existing skills?

Within my apprenticeship I have learned a variety of skills that help me with my personal and work development. I have gained skills including time management, team work, as well as a range of knowledge in different aspects of the businesses including stock, customers wants and need. I have also learned the importance of having a unique selling point and what sets us apart from other businesses.

10/10

3. To what extent do you enjoy your programme?

I really enjoy my programme and have developed a lot through it

10/10

4. How well organised/structured is your programme?

Really well it runs smoothly and I get all the help I need aswell

10/10

5. How much support do you receive from your employer?

I get a lot of support from my employer

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from my training provider

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

A lot. I feel that I’ve developed in ways I never thought I would

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/a

5/10

9a. Would you recommend Greene King to a friend?

Yes

9b. Why?

It supports you and your colleagues. Before I came back to Greene king I was being treated badly as I was going through a bad period with my health. Greene king and management has enabled me to keep going with all the support that I need.

10. What tips or advice would you give to others applying to Greene King?

Be yourself and you’ll fit straight in.