Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I look after the leave of absence and wellbeing for the UK Contact Centre.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, lots around legislation, responsibility to employees and work on a lot of projects.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy stopping and thinking about my role and what is involves and how this helps our employees in terms of their wellbeing and mental health.

    10/10

  • 4. How well organised/structured is your programme?
  • I understand what is expected of me and when. I have regular catch ups with my tutor and manager to discuss how I am getting on and what assistance I need going forward.

    10/10

  • 5. How much support do you receive from your employer?
  • I am encouraged to block out time in my calendar to ensure that my work is kept up to date and encouraged to reach out to my team when I need assistance with any project work or ideas around them.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I have regular catch ups and can contact my tutor if there is something that I am struggling with for further assistance.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has certainly made me think a lot about my actions and the consequences of them and how I can make improvements to my day to day that will then in turn improve our employees experience of working with Enterprise.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have an annual charity day that can be used and is often used to work alongside other employees that can sometimes include other areas so it is nice to network this way. There are also monthly HR meetings with other areas so it is interesting to learn about how they work and what they are doing. I also have monthly coffee stops with employees that involves a catch up with somebody from HR or TD that I haven't spoken with before and are in different areas so this is always interesting to learn about other areas and how they work, seeing if I can use any methods they have to make improvement for my team/departments.

    10/10

  • 9a. Would you recommend Enterprise Mobility to a friend?
  • Yes


  • 9b. Why?
  • Enterprise is a great company to work for, if you are willing to put in the work there are lots of routes you can take for promotion and growth.


  • 10. What tips or advice would you give to others applying to Enterprise Mobility?
  • Be honest, yourself and sell yourself.


Details

Level 3 Apprenticeship

Human Resources

Poole, UK

April 2024


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