Service Manager Review

As service manager my job role includes managing the team of carers and liaising with the customers. I look after scheduling, payroll and compliance.

Yes, being new to the sector I am learning on the job and have found that every single day I am learning more.

Yes I find the programme fulfilling and I am excited by the future prospects

Yes there is a strong structure in place which helps it remain organised

Yes I feel fully supported by my employer

Yes, as my role is the service manager, there has been times where the job role has had to take priority and the training provider has been great and understanding

Yes, after completing assignments and modules I can already see a difference in the way that I view different aspects of the job

Yes, we complete charity walks, we are involved with local sports teams and we have attended local networking events

Yes

I moved into the industry to work in a role that I believe has a purpose and Compassion First Home Care has supported this and pushed me to grow in the industry

Be ready to be involved in all aspects of the business, from the day to day, caring for customers and involved in big decision like marketing campaigns.