Duty manager/holding deputy hotel manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Running the day to day operation of the hotel and f&b as both a dm and DHM

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • A lot of new skills in terms of legal policies and companies outside of whitbread that aren’t as centralised in a lot of policies

    10/10
  • 3. To what extent do you enjoy your programme?

    • Somewhat, I find it hard to balance work and apprenticeship

    8/10
  • 4. How well organised/structured is your programme?

    • Good, clear modules and clear outcomes

    10/10
  • 5. How much support do you receive from your employer?

    • Some, difficult to manage time within the operations part of the company when guest facing

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots have a coach who will sit with us often and ensure we are on track

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It gives me a lot of knowledge to fulfill parts of my role that I’m not so confident in

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • N/a

    10/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • It’s hard work but the team usually makes it worth it, form good friendships and a lot of trust with the teams I have been part of

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Location is key, go for busier sites as more hours

Details

Higher Level Apprenticeship

Hospitality Management

Sheffield

May 2024

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