Lead Representative Review

by Enterprise Mobility

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Managing a team of 10 people providing a car rental service, completing tasks such as auditing, performance reviews,

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learnt lots of new communication styles

    9/10
  • 3. To what extent do you enjoy your programme?

    • I love it, gives an extra challenge alongside my job role, it is very relevant to my job and makes me a better team leader

    9/10
  • 4. How well organised/structured is your programme?

    • Very well, monthly meetings with my tutor as well as knowing she is always on hand

    10/10
  • 5. How much support do you receive from your employer?

    • My manager supports me fully, i get 6 hours during work every week to spend on my programme

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • So much support, get lessons monthly as well as messages checking in

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has helped me even so early on, learning which communication styles i use, how best to deal with difficult conversations and be the best team leader i can

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • We have a profressional networking event once a year to announce super stars and win awards

    7/10
  • 9a. Would you recommend Enterprise Mobility to a friend?

    • Yes

  • 9b. Why?

    • The people and work ethos is unmatched, such a flexible company that has founding family values at heart

  • 10. What tips or advice would you give to others applying to Enterprise Mobility?

    • To have great customer service skills and an open mind

Details

Level 3 Apprenticeship

Customer Service

Aldershot

May 2024

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