Customer Account Manager Review

I am currently on the Level 6 Chartered Management Apprenticeship, working as Customer Account Manager. This role is fast paced and focuses on selling Unilever products to customers and how we activate them instore.

I have developed my time management skills, through doing my role and my university work at the same time. I have also improved my organisation and time management, that is needed in my role and my university work.

This is second apprenticeship programme with Unilever and enjoyed both. Unilever is great to putting you straight into roles and giving you responsibility allowing you to learn so much about the business and your own skills.

The structure of my programme is great, as once a quarter I go into University for a week where I learn my module then come away to complete my essays in my weekly study time. This structure make it easier to manage around my role.

I have received lots of support from my line manager, career sponsor, functional lead and wider team. It would be nice to see our Apprentice Pay be improved to help financially support us better.

The lectures are great at supporting with University work through quick teams calls or email. They are very understanding of the fact we have jobs to do at the same time. I also have an Work based learning tutor that you can discuss more personal things with if needed.

Learning business management has massively helped my role, as I understand how best to work with teams and motivate others, which is ideal in a collaborative role like mine.

There is also lots of fun social events going on, whether that is with your team, wider department, the apprentices or the whole office.

Yes

A great company to work for, due to kind culture they have created and the effort they put in to develop young talent.

My tip to applying for Unilever is to consider your purpose and why this resonates with what Unilever does.