Lead Fleet Coordinator Review

by Enterprise Mobility

Best Apprenticeship Employer

Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Work in the maintenance department, manage a team of 7 people, we are in the reactive team which means we handle incoming calls and emails from customers, handle bookings, breakdowns and defects.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learnt new and developed existing skills through Team Leader Level 3 Apprenticeship

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed the workshops and our trainer, struggled with the amount of work to do alongside normal job.

    5/10
  • 4. How well organised/structured is your programme?

    • It is organized and structured, can fall behind with the amount of work given.

    7/10
  • 5. How much support do you receive from your employer?

    • Supervisor gave support and time away from the role to allow me to catch up on my pareto work

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Lots of support from trainer and skills coaches

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I believe it has improved my decision making, helps me handle difficult conversations and situations and has improved my review writing

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I believe so but it's more surrounding DE&I. Would be nice to start a sports team

    5/10
  • 9a. Would you recommend Enterprise Mobility to a friend?

    • Yes

  • 9b. Why?

    • Career opportunities and benefits

  • 10. What tips or advice would you give to others applying to Enterprise Mobility?

    • To be yourself and open & honest

Details

Level 3 Apprenticeship

Customer Service

Shrewsbury

May 2024

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