Quality Assurance Specialist Review

Ensuring we are following processes effectively and efficiently, taking the correct deductions off hire invoices, justifying every aspect of hire from deployment of hire at the start to the recovery of the hire at the end.

I have learnt how much of an impact every stage of the hire process has on the recovery of the costs from the third party insurers. I have learnt how much attention to detail is needed and the criteria of each process.

I enjoy my role greatly. I can manage my own workload, there is not a ridiculous amount of pressure to get my work done - we are not micromanaged and can be left to get on with the work needed.

It is fairly organised. There is an issue of communication between managers and QA always get left out of the updated required, and what we do affects the handlers ability/our workload so if we do something wrong, there is usually a communication issue.

A great deal. I am a military spouse and my work have been very accommodating when it comes to childcare/deployments - my work is very flexible as well which is an added bonus. I can take time out to address mental health concerns when needed

A lot! My tutor is amazing and i am learning that I can turn to her for a lot of things. She is very patient and we seem to get on well.

IIt is opening my eyes to the full impact that my role has within my company. Have only just started my apprenticeship but already I am learning so much which will help me in my career progression

We have several groups for varying things - I am a member of a mental health support group, parent network, chill out space.

Yes

Supportive, flexible, open doors so can talk about anything, decent pay

Be open and honest. You cant get the help needed if they dont know what is going on.