Customer support apprentice Review

by Sage

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I help people with their payroll queries on a daily basis and also spend offline time on apprentice work around my role and responsibilities

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, i have learnt a lot of good knowledge in life but also improved skills like my english

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy it

    10/10
  • 4. How well organised/structured is your programme?

    • very well,i it is 18months long with weekly offline days

    10/10
  • 5. How much support do you receive from your employer?

    • Lots, i have so much time to complete what is nessasary

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I can message whnever

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps me understand the different customer types.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, we have orgnaised a football team

    10/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • Because they care about their employees

  • 10. What tips or advice would you give to others applying to Sage?

    • Be yourself, don't think to much in the interview, just be honest and you'll do great

Details

Level 2 Apprenticeship

Customer Service

Newcastle upon Tyne

May 2024

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