Customer Service Apprentice Review

by Sage

Best Apprenticeship Employer

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I take calls from customers of Sage payroll and try to solve their queries.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt valuable people skills and got better at talking and explaining to people.

    8/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the program as it is giving me great experience of a working environment

    9/10
  • 4. How well organised/structured is your programme?

    • Very well organised

    8/10
  • 5. How much support do you receive from your employer?

    • A good amount of support

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Great deal of support

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • As I need to know why my role is important

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes there is

    7/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • As it gives you a good platform to develop

  • 10. What tips or advice would you give to others applying to Sage?

    • Be yourself during the interview

Details

Level 2 Apprenticeship

Customer Service

Newcastle upon Tyne

May 2024

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