Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • PIPs, coaching comments, operational planning, team welfare, statistical reporting, meetings with accounts

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a lot of new skills such as time management, self awareness, learning styles to name a few

    10/10

  • 3. To what extent do you enjoy your programme?
  • The only thing for me that has been a hardship is filling the time on learning log - and I have felt the modules have been somewhat similar in a few instances which has been demotivating

    5/10

  • 4. How well organised/structured is your programme?
  • It's very much a quick overview and discussion on the next topic and get on with it which at first after being out of the academic field for a number of years took a while to get back into.

    7/10

  • 5. How much support do you receive from your employer?
  • A lot!

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Very basic, as I said overview on what the next topic was on and some reading material and left to it. I did reach out once to ensure that my assignment was okay before submission but was given minimal feedback.

    5/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think the modules have helped me in my role - but i think a lot of that has come from the seminars within my company have helped me more so.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have networking events that we can attend where applicable but a lot of of our working network is working from home so this can be harder to orchestrate.

    9/10

  • 9a. Would you recommend Enterprise Mobility to a friend?
  • Yes


  • 9b. Why?
  • I have worked with the company for a number of years and can honestly say I have had so much support from all of my managers and from teams outside of this. I feel encouraged, heard and feel like and asset.


  • 10. What tips or advice would you give to others applying to Enterprise Mobility?
  • Ensure you have the drive to succeed, learn, listen and be a team player, don't be afraid to ask questions and reach out for help and you will go far.


Details

Level 2 Apprenticeship

Customer Service

Folkestone

May 2024


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