service desk analyst Review

by Softcat

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role consists of me answering customers queries and assisting them to the best of my ability while maintaining professionalism.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have improved my communication skills, and my analystic skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it alot

    10/10
  • 4. How well organised/structured is your programme?

    • Very organised

    10/10
  • 5. How much support do you receive from your employer?

    • I receive alot of support

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I recieve alot

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Alot as it helps me with my day-day job

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are many social and network events

    10/10
  • 9a. Would you recommend Softcat to a friend?

    • Yes

  • 9b. Why?

    • Because Softcat is really supportive and the best company to work for

  • 10. What tips or advice would you give to others applying to Softcat?

    • Have fun

Details

Level 3 Apprenticeship

Information Technology

Marlow, Buckinghamshire

May 2024

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