Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a pensions administrator. On a day to day basis, I correspond with members of a pension scheme via post, email or telephone call. I deal with query's of members i.e what is my current pension figures.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Whilst working and learning I have developed my knowledge and skills such as new English and Mathematics skills.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy working with my team and the apprentices. It's a good experience to get to know others from different cities.

    10/10

  • 4. How well organised/structured is your programme?
  • At the beginning, I felt there was no urgency from the Training providers to start the programme but once we was introduced, I understood for the delay as they just wanted us to settle in to the team and work environment.

    8/10

  • 5. How much support do you receive from your employer?
  • My employer supports me to the extent where I do not have to ask for more. They will attend to my every need.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My Training provider always gives feedback on how I can improve on my knowledge and understanding in the work and pensions.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It gives me more understanding of the work I do and enables me to perform better as I have more understanding.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • WTW provide volunteer days and social events so that everyone can get involved with each other.

    9/10

  • 9a. Would you recommend WTW to a friend?
  • Yes


  • 9b. Why?
  • WTW are a great company who attend to your needs and help develop you as a person.


  • 10. What tips or advice would you give to others applying to WTW?
  • Just be yourself as WTW are all about culture and diversity.


Details

Level 3 Apprenticeship

Customer Service

Leeds

May 2024


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