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Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend WTW to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to WTW?
I am a pensions administrator. On a day to day basis, I correspond with members of a pension scheme via post, email or telephone call. I deal with query's of members i.e what is my current pension figures.
Whilst working and learning I have developed my knowledge and skills such as new English and Mathematics skills.
I enjoy working with my team and the apprentices. It's a good experience to get to know others from different cities.
At the beginning, I felt there was no urgency from the Training providers to start the programme but once we was introduced, I understood for the delay as they just wanted us to settle in to the team and work environment.
My employer supports me to the extent where I do not have to ask for more. They will attend to my every need.
My Training provider always gives feedback on how I can improve on my knowledge and understanding in the work and pensions.
It gives me more understanding of the work I do and enables me to perform better as I have more understanding.
WTW provide volunteer days and social events so that everyone can get involved with each other.
Yes
WTW are a great company who attend to your needs and help develop you as a person.
Just be yourself as WTW are all about culture and diversity.
Details
Level 3 Apprenticeship
Customer Service
Leeds
May 2024