Assistant Relationship Manager Review

by NatWest

Best Apprenticeship Employer

Rating

7.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Booking meetings Going to meetings with your Relationship Manager Going through Fraud Operational And Service Reviews with customers. Answering general queries from customer Discussing product partners to customers Supporting in creating bank accounts for customers

6/10

2. Have you learnt any new skills or developed existing skills?

Learning new processes and systems i'm required to use in my day-to-day job.

7/10

3. To what extent do you enjoy your programme?

I enjoy the opportunities given to me to network with others from different sectors, teams etc.

8/10

4. How well organised/structured is your programme?

Well organised-, with clear dates/deadlines to when attend webinars, submit work.

8/10

5. How much support do you receive from your employer?

Good amount. Balanced between learning my self and supporting when needed

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

A Good amount. Monthly catch ups with coach, but always states they are available whenever, if needed a sooner call or email. Answers any queries i have and goes over anything i am unsure with

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Very well. Learning vocab, different services banks have that you wouldn't be usually told.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Maybe more network events based on ethnic minorities, different faiths etc

8/10

9a. Would you recommend NatWest to a friend?

Yes

9b. Why?

Great bank to work with as it clearly states their values, which are constantly re-iterated, on how we should behave with other employees and customers. Safe environment, and good people to work with.

10. What tips or advice would you give to others applying to NatWest?

Be To be yourself, as uniqueness and any form of work experience can be to your advantage. E.g. Shop assistant= cash handling & customer facing- building confidence in those areas.