Rating

8.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role as a team leader at Superdrug included doing deliveries, till work, cashing up and delegating work to sales advisors. I would do various shifts 5 days a week and make sure that shifts ran smoothly along with other members of management

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt better communication skills and teamwork skills. I have gained a lot of confidence especially with being in a leadership role

    8/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoy my work and am glad that I started this apprenticeship. It has really helped me progress and develop my skills further

    8/10

  • 4. How well organised/structured is your programme?
  • I think it is well structured with all the workshops and workbooks to keep my knowledge up and test me to prepare me for my final assessment

    8/10

  • 5. How much support do you receive from your employer?
  • I receive plenty of support from all members of my team at work, especially management

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I receive plants of support from my training provider, to keeps up to date with my work and ensures I’m getting all my required hours

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It ups my knowledge about retail work and management work, and how to better myself for my role and future roles I may aspire too

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Social media is a big part of my work as well and as a store we’re all pretty involved

    9/10

  • 9a. Would you recommend Superdrug to a friend?
  • Yes


  • 9b. Why?
  • It’s such a nice working environment and the benefits alone are pretty good, they make sure you have all the support you’ll need through working with them and make sure their staff are looked after


  • 10. What tips or advice would you give to others applying to Superdrug?
  • Make sure that you communicate with your whole team at all times, they are there to help you and you will benefit greatly from their experience


Details

Level 3 Apprenticeship

Customer Service

Luton, Bedfordshire

May 2024


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