Customer Insights Degree Apprentice Review

by BMW Group

Best Apprenticeship Employer

Rating

7.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Analysing customer data from our numerous customer listening paths: customer surveys, retailer surveys, social media insights, third party reviews, and market insights. Additionally, implementing customer strategy.

8/10

2. Have you learnt any new skills or developed existing skills?

Data Analysis, networking, presenting

7/10

3. To what extent do you enjoy your programme?

I enjoy the degree, I like my job but wouldn't say it is a passion

7/10

4. How well organised/structured is your programme?

Mine in particular is less structured than my fellow apprentices as I don't have placements and have found it difficult to get places independently

6/10

5. How much support do you receive from your employer?

Strong support overall. Always room for improvement though as support levels need adapting dependent on situation or workload

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Strong support. Majority of lecturers are very receptive and willing to help

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Fairly well, not always relevant

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Professional networking events are available

7/10

9a. Would you recommend BMW Group to a friend?

Yes

9b. Why?

BMW Financial Services employees are really friendly in particular. Nice culture with hardworking individuals

10. What tips or advice would you give to others applying to BMW Group?

Be authentic