Team leader Review

by Greene King

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Team leader involves cash control's, running of a shift and managing the team on shift as well as dealing with complaints and checking people in and out of our joining hotel. Serving customers food and drinks and being in customer service.dealing with deliveries and training new team members that have joined the business.

10/10

2. Have you learnt any new skills or developed existing skills?

Developed and learnt new skills to do with equality, brand standards and also laws, aswel as learning what other hospitality roles there are in the hospitality sector and how to differentiate different business roles and what other things I need to be learning withing the business.

10/10

3. To what extent do you enjoy your programme?

I enjoy learning new things and getting a qualification while I work.

10/10

4. How well organised/structured is your programme?

Very well organised and easy to follow and track my progress and I get help when I need it, Being given the time to complete modules helps.

10/10

5. How much support do you receive from your employer?

I receive alot of support from my employer giving me the extra time I need

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive plenty of support, always just a text away if I don't follow something and need help getting things explained

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Will help greatly as I'm gaining more knowledge.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Wr have charity events which I am charity champ giving me the experience of socialising

10/10

9a. Would you recommend Greene King to a friend?

Yes

9b. Why?

It's an easy environment to be in with good teams and good money and getting a work home life balance

10. What tips or advice would you give to others applying to Greene King?

Be yourself and ask questions