Kitchen and Bathroom Advisor Review

Assisting customers at the beginning of their kitchen or bathroom project. Keeping our showrooms to a high standard and creatively enticing customers in order to create potential sales. We also work administration to make sure all sales/records are stored and processed correctly - this also includes aftersales support if a customer has a specific issue or query.

During my time here, I have improved a lot in my speaking skills and the knowledge required in the kitchen and bathroom industry. My confidence shines here, allowing the experiences of speaking to customers and showing off what we can offer them. I've also learnt how to design, mainly due to the apprenticeship but also day-to-day roles allow me to put a project together for a walk-in.

The curriculum for my apprenticeship was not my favourite. There was only 2 months or the 15 month apprenticeship where was actually used our design system. I learnt a lot - but in terms of enjoying the programme, time management was stressful and the first 4 months was policy based and that made it very boring and nitpicky.

We had a template of how the 15 months would be split up which helped us prepare for modules to come. However, and this isn't entirely the fault of the apprenticeship, there was times where we didn't have the time to work on the modules due to how busy the store would be at them time. So if we had a high workload, then it was unlikely to get the work done before the start of a new module.

The manager in my department was fantastic, unless there was no other option, I was allowed to do the work that I required to do within an allotted time slot in the week. The store manager at the time was not so helpful, most of the time didn't realise what was going on. But that didn't matter entirely as my department has a very supporting team.

My coach/mentor was incredible. Take it as tough love, but we was pushed to get the job done because she believed in us. I had a time where I thought I wasn't going to get the necessary work done but she gave me options and I thought back. She was also a good laugh so it was very easy to work with her.

I've managed to design my own projects and sell them. That is the most important thing about this apprenticeship. I've had the chance to get as much experience as possible during the apprenticeship and I can fully put my learning into action. The qualification/apprenticeship in general as completely changed the way I perform my role.

There are social events twice a year - Christmas dinner and a summer event. That is all. Sometimes there are some fundraisers at work that get us involved but all in all, not a lot happens. The events are fun, but there's not a lot of them. In terms of professional networking there is a few different training days and expos where we can meet representatives and other workers who can share their wisdom and experiences

Yes

Our product quality and in store customer service is the best. We have the whole design service free of charge and we do not push the sale. We do what we can to make the customer comfortable - during the home visit and store appointment. We also don't hide any prices from customers, we explore all options for them,

Be yourself but be realistic. Depending on the role you're applying for - they're not looking for above and beyond, but they're looking for someone who will put in the work and is looking to learn and rise up in their career path. At the end of the day, we're a retail store and while there is room to grow here, base requirements are very low.