Apprentice Review

by Enterprise Mobility

Best Apprenticeship Employer

Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Being a reservations agent consists of assisting customers with any queries and helping book them into hire.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt many customer service skills that will be useful throughout my career.

    10/10
  • 3. To what extent do you enjoy your programme?

    • 7/10
  • 4. How well organised/structured is your programme?

    • College is very well structured allowing us to complete our work as well as learning on the job.

    8/10
  • 5. How much support do you receive from your employer?

    • 9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Provides a greater understanding of why I carry out my day-to-day actions and the impact it has.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 9/10
  • 9a. Would you recommend Enterprise Mobility to a friend?

    • Yes

  • 9b. Why?

    • Fun working environment and everyone is extremely helpful.

  • 10. What tips or advice would you give to others applying to Enterprise Mobility?

    • Try your best

Details

Level 3 Apprenticeship

Customer Service

Fleet, UK

May 2024

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