Payments Specialist Review

by E.ON

Best Apprenticeship Employer

Rating

7.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a payments specialist dealing with Financial data on a daily basis. My job is to ensure the payments our customers make are going to their intended location, any issues its up to me to resolve them.

8/10

2. Have you learnt any new skills or developed existing skills?

Developed on my skills in excel/google sheets, learning forumla's to manipulate data.

7/10

3. To what extent do you enjoy your programme?

I have enjoyed it, minus the issues I'm still dealing with

6/10

4. How well organised/structured is your programme?

It is organised and structured really well, very easy to follow

7/10

5. How much support do you receive from your employer?

I receive the exact amount I need, it comes from me reaching out when I need support.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Plenty, again I reach out when needed but with the consistent feedback on the work I produce it helps to improve it further.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I can use the skills and techniques I'm learning to enhance the processes we use for our work, I can help visualise the data in an easier way instead of having to look at the raw data all the time.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not that I am aware of or wish to participate in

7/10

9a. Would you recommend E.ON to a friend?

Yes

9b. Why?

I have worked with the company since 2017 and have found them to be one of the best to work for. The community I have joined and helped grow has been amazing. The current role and team/family I am in is one of the best

10. What tips or advice would you give to others applying to E.ON?

Be realistic about whether working in customer service for an energy company is really something you want to do. There is a lot to learn but if you're willing you'll go far.