Support Team Representative Review

by Enterprise Mobility

Best Apprenticeship Employer

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Taking calls from customers calling up about their claim and also receiving and typing up emails.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt a lot more about claims and how to communicate in a professional manner.

    7/10
  • 3. To what extent do you enjoy your programme?

    • It can sometimes have it's moments but at times can be enjoyable.

    6/10
  • 4. How well organised/structured is your programme?

    • It is laid out very well with how the work is given and reviewed

    9/10
  • 5. How much support do you receive from your employer?

    • i get a satisfactory amount of support whenever i am stuck on something

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Questions i ask are always answered well so i can build on what i have done

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • There are certain elements that definitely help me with my job role and has helped improve some factors

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are networking events outside of work

    8/10
  • 9a. Would you recommend Enterprise Mobility to a friend?

    • Yes

  • 9b. Why?

    • They have been very helpful with the program i have been on and are very good when needing help internally

  • 10. What tips or advice would you give to others applying to Enterprise Mobility?

    • Try to make a good impression but of course try not to act different

Details

Level 2 Apprenticeship

Customer Service

Aldershot

May 2024

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